Shipping Information

Elemental Prep uses the following shipping services:

Domestic (U.S.): UPS & USPS

Canada: UPS & Canada Post

International (non-Canadian): UPS

Non-expedited orders, including all orders requesting any Postal Service shipping method, will usually be shipped no later than close of business one business day after the order is placed.

Expedited shipments for orders placed Monday through Friday before 4:00 PM EST will usually be shipped the same day; after 4pm expedited orders will usually be shipped the next business day.

Domestic (U.S.) Shipping Info

Elemental Prep offers both UPS and USPS shipping services for our customers.

UPS Domestic Service Levels offered by Elemental Prep:

  • Ground: 50 United States & Puerto Rico.
  • 3rd Business Day (3 Day Select): 48 Contiguous United States (Not available in HI, PR & AK).
  • 2nd Business Day (2nd Day Air): 50 United States & Puerto Rico.
  • Next Business Day (Next Day Air): 50 United States & Puerto Rico.
  • UPS delivers on a five day business week schedule Monday-Friday.

If you have selected “Free Shipping/No Shipping Charges,” the shipping method used will be at Elemental Prep’s discretion and should arrive in approximately 5 business days.

Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item. Prices are stated in U.S. dollars.

Online Store Policies

Ordering Online with Elemental Prep is secure.

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

Return / Refund Policy

All Elemental purchases are final sale. Returns and refunds will not be granted, with the exception of defective merchandise. If the merchandise you receive is damaged, please reach out to info@elementalprep.com within three days of receiving your order. We will be happy to assist you swiftly and provide you with a Return Authorization Number. Please do not mail any merchandise back to Elemental Prep until you have received your Return Authorization Number.

Elemental Prep has a No Refund - No Return policy on all items available for purchase unless the material you receive is damaged. Every item we sell is carefully inspected before it is shipped. If merchandise is damaged upon receipt please contact us immediately after your package arrives for assistance. All claims MUST be made within 3 days of receipt of order. If your material is damaged, do not send it back to us until you have received a Return Authorization Number.

If you are unhappy with your Elemental purchase for any reason, please don’t hesitate to contact us. Your LSAT prep experience is our LSAT prep experience and we want to make it stellar.

Elemental Prep Terms of Use

Copyright Notices, Privacy, Online Store Policies and Website Terms of Use Agreement

Copyright and Trademark Notification

All materials, names, terms, and trademarks on this website are the property of Elemental Prep except where otherwise noted. Nothing on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of these materials, names, terms, and trademarks displayed on this website, without the written permission of Elemental Prep. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Elemental Prep or the copyright owner. Any unauthorized use of any material contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Elemental Prep enforces its intellectual property rights to the fullest extent of the law.

Any questions concerning the use of these materials, names, terms, and trademarks should be referred to Elemental Prep.

Privacy

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

Our site's secure registration form requires users to give us contact information, like their name and email address. These identifiers are collected to verify the user's identity and so that our customers can create a personal username and password for access to our private online systems as they become available. We may use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the customer when necessary after they have purchased a product. Users may opt-out of receiving future mailings by choosing to unsubscribe. Elemental Prep will not distribute, transfer, or in any way release your private information to any other party, unless compelled to do so by a court of law.

You may unsubscribe from our e-mail list at any time.

IP Address

We may use your IP address to help diagnose problems with our server, to administer our website, to improve services, and to provide a more customized experience based on your location. Your IP address is used to help identify you and to gather broad demographic information.

Cookies

Our site uses cookies to keep track of your shopping cart and to determine what services and promotions are available in your geographic area. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the best methods available. We do not store financial information (like credit card numbers) or personal information (like Social Security Numbers) on this site.

This website uses Google AdWords. This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Elemental Prep website. You can set preferences for how Google advertises to you by using Google's Ads Settings. This site may contain links to other sites. We are not responsible for the privacy practices or the content of such websites.

Website Terms of Use

The following are terms of a legal agreement between you and Elemental Prep. By accessing, browsing and/or using this website, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this website. The material provided on this website is protected by law, including, but not limited to, United States Copyright law and international treaties. This website is controlled and operated by Elemental Prep from its offices within the United States. Elemental Prep makes no representation that materials in the website are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Any claim relating to, and the use of, this website and the materials contained herein is governed by the laws of the State of California, specifically Santa Clara County.

Disclaimer of Warranty

The materials on this website are provided "as is" without warranties of any kind either express or implied. To the fullest extent possible pursuant to the applicable law, Elemental Prep disclaims all warranties, expressed or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. Elemental Prep does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the materials on this website or any websites linked to this website.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall Elemental Prep be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this website, even if Elemental Prep or an Elemental Prep authorized representative has been advised of the possibility of such damages. If your use of materials from this website results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Transmissions

Any material, information or idea you transmit to or post on this website or to any elementalprep.com email address by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by Elemental Prep or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products. All transmissions will be electronically tracked via IP address. You are prohibited from posting or transmitting to or from this website any unlawful, fraudulent, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

Terms of Use Revisions

Elemental Prep may at any time revise these Terms of Use by updating this posting. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.